Subscription Payment

When you sign up as a Brand on Crevideo and choose a plan, you agree to pay and take responsibility for all expenses stipulated by your plan and these rules.

By choosing a plan with a subscription and providing your payment information, you agree that a specified amount of money will be automatically charged to the bank card on file in accordance with the subscription term you have chosen, to pay for access to the platform's paid functionality, and you agree that the charged funds are not subject to return, including in the case of trial subscriptions. Crevideo follows the principle of fairness, therefore no exceptions are provided. The day of renewal of the subscription (automatic charge of funds) coincides with the day of the month in which you subscribed to the plan. Any Subscription that is on a trial basis will automatically upgrade to a Quarterly plan and you will be charged the corresponding fee upon expiration of the trial Subscription.

Cancel Subscription

As a Brand, you have the right to access the Platform and use the Services for the entire period for which you paid. You can also cancel the renewal or trial upgrade at any time before the end of the next paid period, no later than 48 hours before the next renewal date for your subscription. To cancel, write to us at refund@crevideo.com or chat us no later than 48 hours before your next renewal date. Access to the site's functionality will be stopped at the end of the paid period.

Automatic Charge Errors

If Crevideo can't automatically charge the funds to the bank card you provided, we will block access to the paid functionality of the Platform for your account. Access to paid functionality will be renewed only after valid payment information has been received and a successful charge has been made.

Refund Terms

(only for accounts whose balances were topped up via bank cards)

If, within 14 days since plan luanched, less than 5(five) creators applied to your campaign, Crevideo's managers will offer you several solutions to ensure your campaign's success.

If none of the proposed solutions resulted in positive increases for your campaign, Crevideo will refund you the money deposited via your bank card to your balance on the Platform, the refunded deposit will exclude the payment due to the creators who already be approved. However, the marketplace fee**, which was also charged to your bank card at the time of topping up your balance, will not be refunded, as it is used to cover transaction and administrative costs for the Platform. Within 5-10 business days from the time an Crevideo manager confirms your refund, the amount used to top up your balance on the Platform will be credited to your bank card.

Disclosure of information you submit

We can unlimitedly disclose impersonal statistical information about users of the Company:

  • to our subsidiaries and affiliated companies;
  • to counterparties, service providers and other third parties hired to conduct our business and who by virtue of contractual obligations are obliged to respect the privacy of the information provided and use it only for the purposes for which we disclose it to them;
  • to a buyer or other successor in the event of a merger, sale of assets, restructuring, reorganization, liquidation or any other way of selling or transferring all or part of the assets of Crevideo Ads, Inc., whether as an operating company or in a bankruptcy, liquidation or similar proceedings, in which the information you provide is among the transferred assets;
  • to fulfill the purposes for which you provide it. For example, if you provide us with an email address to use the setting "Set Up a New Campaign" on the Official Website, we will transfer the content of your campaign to the e-mail of this recipient;
  • for any other purposes declared by us, at the time the information is provided;
  • in other situations not described by this Privacy Policy solely with your consent.

The company may disclose the information you provide:

  • for enforcing the enacted court decision, law or case, including to satisfy any state or administrative requirement;
  • in order to ensure or apply our terms of service and other agreements, including billing and payment;
  • if we believe that such disclosure is necessary or appropriate to protect the rights, property or safety of Crevideo Ads, Inc., our customers or others.