When you sign up as a Brand on Crevideo and choose a plan, you agree to pay and take responsibility for all expenses stipulated by your plan and these rules.
By choosing a plan with a subscription and providing your payment information, you agree that a specified amount of money will be automatically charged to the bank card on file in accordance with the subscription term you have chosen, to pay for access to the platform's paid functionality, and you agree that the charged funds are not subject to return, including in the case of trial subscriptions. Crevideo follows the principle of fairness, therefore no exceptions are provided. The day of renewal of the subscription (automatic charge of funds) coincides with the day of the month in which you subscribed to the plan. Any Subscription that is on a trial basis will automatically upgrade to a Quarterly plan and you will be charged the corresponding fee upon expiration of the trial Subscription.
As a Brand, you have the right to access the Platform and use the Services for the entire period for which you paid. You can also cancel the renewal or trial upgrade at any time before the end of the next paid period, no later than 48 hours before the next renewal date for your subscription. To cancel, write to us at refund@crevideo.com or chat us no later than 48 hours before your next renewal date. Access to the site's functionality will be stopped at the end of the paid period.
If Crevideo can't automatically charge the funds to the bank card you provided, we will block access to the paid functionality of the Platform for your account. Access to paid functionality will be renewed only after valid payment information has been received and a successful charge has been made.
(only for accounts whose balances were topped up via bank cards)
If, within 14 days since plan luanched, less than 5(five) creators applied to your campaign, Crevideo's managers will offer you several solutions to ensure your campaign's success.
If none of the proposed solutions resulted in positive increases for your campaign, Crevideo will refund you the money deposited via your bank card to your balance on the Platform, the refunded deposit will exclude the payment due to the creators who already be approved. However, the marketplace fee**, which was also charged to your bank card at the time of topping up your balance, will not be refunded, as it is used to cover transaction and administrative costs for the Platform. Within 5-10 business days from the time an Crevideo manager confirms your refund, the amount used to top up your balance on the Platform will be credited to your bank card.
We can unlimitedly disclose impersonal statistical information about users of the Company:
The company may disclose the information you provide: